Booking can be done on our website, by telephone 07855 126035 or by email.
You can book anytime. However, bookings get very busy so please book as early as possible to avoid disappointment.
Our prices start from £55.00 for inflatable’s, we do not proclaim to be the cheapest, our inflatables are priced fairly to enable us to provide a first class reliable service to our customers. There is a hardly a weekend goes by that we don’t receive a call from somebody who has been let down having thought they had booked a bargain.
Where possible we will try and assist those unfortunate enough to have their party spoilt but this cannot be at the expense of our own customers
All bouncy castle booking prices include local delivery, you will be informed at the time of booking if there is an additional charge where you are out of our free delivery area. You will also receive a blower, extension cable and safety crash mats, the price also includes set up, inflation and collection.
Generators are available at an extra cost for hire where there is no electricity supply.
Our castles are available 7 days a week all year round, including Bank Holidays. Outdoor hires are from the 1st April until the 31st of October. Outside these dates, we will only hire indoors to ensure our castles remain in excellent condition.
We generally deliver between 7.30 and 12.00 noon, collections then start at 5.30pm, with a £30 surcharge for collections after 7pm however, we are flexible and overnight hires are available at an additional cost.
Deposits are generally not required for children’s bouncy castle hire, we do charge deposits on larger bookings and reserve the right to take deposits on any of our equipment.
We may also request an additional security deposit against damage / excess cleaning / ball collection on ballpools
Most people choose to pay cash on delivery. Cheques WILL NOT be accepted on the day. Cheque payments need to be received in sufficient time for funds to clear before the booking date. Payment can also be made via BACS to our bank account.
We are also able to process card payments with prior notice, please not all card payments are subject to a 3% charge which will be automatically added to the cost of equipment hired.
Domestic hires under £100 can cancel at any time up to the evening before. Cancellations made when the driver arrives with the castle will be charged at 50 %. Deposits paid are non-refundable however you can use the deposit against a future booking within 3 months.
Cancellations over £100 must give at least 7 days notice or 50% of the hire charge will be payable.
Most of our castles are fitted with rain covers however domestic hires can be cancelled without charge, organized events can be rescheduled.
It is possible for us to carry out hires on surfaces other than grass, please contact us to discuss your requirements.
No this is not possible. However, if it is a very slight grass slope it may be ok. You will need to discuss this prior to the booking.
The bouncy castles take approx. 15 minutes to set up and 20 minutes to pack up. However, this is only an estimate. Times may vary depending on which castle you hire.
We need a 3ft wide clear access to deliver most castles.
You will need to allow a minimum of 5 feet at the front and 4 feet to the rear of the castle and 2 feet either side. This is to allow access and the blower at the rear.
If your booking is indoors it remains your responsibility to ensure that there is sufficient height at your venue for the inflatable, the height must be measured to the lowest point including hanging light fittings etc that may interfere with the inflatable.
Please ensure that the area is clear of dog faeces, washing lines, children’s toys and garden furniture and that the drivers have access with a sack truck to the where the castle will be set up.
We regret that drivers do not have time to undertake or assist in clearing the space for the inflatable as this adds time to the drop-off and puts other customers deliveries at the risk of arriving late which is unfair.
This is only possible with the smaller castles and provided someone is available to help to lift. Bouncy castles are often bigger and heavier than most people expect and use large sack trucks to move them. Unfortunately, if it should rain, water will get inside the inflatable and this tends to drain out whilst being removed, we can not be held responsible for any damage to your property caused by taking the unit through your property.
We will supply everything required and only require access to a 240v socket for our extension lead, the area where the bouncy castle is to be sited should be clear of all toys, furniture, washing lines etc prior to our arrival.
We hold £5 million public liability insurance which covers our negligence and faulty equipment, it does not cover poor supervision on unless staffed by ourselves. Domestic customers may also have additional protection under their household insurance.
We provide detailed safety instructions with every hire.
Most castles and inflatables are restricted to 12years and under, we do supply adult castles and other inflatable’s for all ages.
We are able to staff inflatable’s at an extra cost, some equipment like rodeo bulls must be staffed by ourselves and all costs quoted will always include staff.